Verry good hearing aids clear sound longer battery use I'm used to 16 hrs these last over 20 hours
Hi James,
We're thrilled to hear you're enjoying the Core One Pro! It's great that you're experiencing longer battery life. Thank you for sharing your experience!
If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 8:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
These didn't work for me but only because as my first pair, I didn't realize that "behind the ear" hearing aids aren't a good fit for me. BUT they are great if you're good with that design and have mild to moderate loss. They are OTC and don't have the fine tuning that prescription aids have, but for amplification they were fantastic and the controls on the app were helpful.
I have started the exchange process to try the core one pro model and customer service has been WONDERFUL for that process. Super responsive and helpful. I appreciate them so much and look forward to trying the other model!!!!
Hi Crystal,
Thank you so much for your kind words and detailed feedback! While we’re sorry to hear the Beacon wasn’t the right fit for you, we’re really glad to know you appreciated its design, features, and our customer service experience.
We can see that your exchange is already in progress, and our agent will continue assisting you until everything is fully resolved.
We truly appreciate your support, and we hope the Core One Pro will be a better match for your needs. Thank you again!
Great
Hi Anita,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 8:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Charging my hearing aids is much faster with this adapter, which was made for them. I'm very happy with the adapter AND the heating aids!
Hi Patricia,
We're thrilled to hear you're happy with the adapter and your hearing aids! Thanks for sharing your positive experience. If you ever need any assistance with your hearing aids, our customer service team is here to help!
Monday - Friday, 8:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
The dome tips work better than the ones that came with the hearing aids I guess I should have gotten the larger ones for my right ear still get feed back on the right ear
Hi Rolando,
Thank you for the update. We're glad to hear that the dome tips are working better for you.
We also saw that you’ve already placed an order for larger dome ear tips, which may help improve the fit on your right ear and reduce the feedback you’re still experiencing.
In the meantime, while waiting for them to arrive, please don’t hesitate to contact us again if you have any questions. We’re here for you!
Love ‘em!
Hi Jean,
Thank you so much for your feedback! If you ever need any assistance with your Nexus, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Great price. Fast delivery. Easy to set up Bluetooth. The beginner app gets you started in the right direction but the upgrade app really lets you setup individual listening preferences.
Hi Larry,
We appreciate your feedback! If you ever need any assistance with your Beacon, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I loved it until I lost my pair, can’t remember where I had placed them. Wish it had Bluetooth and able to track location
Hi Prince,
We’re really sorry to hear about your lost Core One Pro. We can imagine how frustrating that must be.
Unfortunately, we’re not able to replace lost items, as they are not covered under warranty. However, we truly appreciate your feedback. Hopefully, in the near future, we can incorporate Bluetooth and location-tracking features into a small device like the Core One Pro. We appreciate your understanding.
If you ever need any assistance moving forward, please don’t hesitate to contact our customer support team at (866) 283-4262 or support@ceretone.com. Thank you!
they are comfortable in my ears. I wear then for all my appointments, watching tv and other times when I have difficulty hearing.
Hi Richard,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
out of all the hearing aids i have had these are by far the best ones
Hi Rick,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
These replace EARGO hearing aids. Great value for the $.
Hi Robert,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Great
Hi Joseph,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Easy to use, comfortable to wear.
Hi Annette,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
The charge seems to last longer then another brand I was using and they are more comfortable then my other brand. One thing I do not like is that I can’t change the volume unless they are in their case.
Hi Colleen,
Thank you so much for your feedback! We're glad to hear the Core One Pro is lasting longer for you in terms of battery life and that they're comfortable for you.
We completely understand your concern about the volume adjustment. We intentionally designed it this way so that people without smartphones can still use the hearing aids. We truly appreciate your understanding!
If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I've been wearing a competitor's hearing aids; trouble is, they've never fit in my ear canal. And, after paying thousands, they stop working correctly. By chance I saw the ad for CoreOnePro and bought them. Wowee!! They fit in my ear canal! The programs are easy to operate, and charging is simple! I'm enjoying hearing again!
Hi Delaney,
Thank you so much for sharing this, we’re really glad to hear it! It means a lot to know that the Core One Pro fits comfortably and is easy for you to use, especially after your previous experience. We’re so happy you’re enjoying hearing again, that’s exactly what we hope for!
If you ever need any assistance, our customer service team is here to help.
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Thanks for your care and concern very refreshing..I don’t personally use them I purchased them for my 103 year old Father,he’s still is trying to get use to them and dialing them in, he has small ear canals and struggles with proper fitting..Thank You
Hi David,
Thank you for your feedback! We’re glad to hear about your father, and we understand how it can take time to get used to and find the right fit, especially with smaller ear canals.
If you or your father ever need any assistance or guidance with the Core One Pro, our customer support team is always here to help.
Monday - Friday, 8:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Love these. I have an older pair from Ceretone as well. I ordered these because they are flesh colored and don’t look so obvious. I hear better from these new ones as well.
Would like some extra ‘smallest’ ones if possible.
Thank you
MKG
Hi Martha,
Thank you so much for your feedback! One of our agents has sent you an email. At your earliest convenience, please check your inbox or spam folder. If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Was amazed at the quality of the sound I was hearing right after installing the hearing aids! Didn't know the TV sounded that good!
Hi James,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I can hear again even on the lowest volume setting.
Hi Wayne,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
These are the best hearing aids i’ve had. I have five other brands and they can’t compare. The fit and quality are far superior, so comfortable I even forget i’m wearing them, have to check before getting in the shower.
Hi Cindy,
Thank you so much for your feedback! We're glad the Core One Pro works for you. If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I've had a set of Ceretones for at least two years. Alhough they are larger than I'd prefer, they're dependable. Good, clear sound. And-- they hold a charge like noting I've used before. If hearing aids were athletes, Ceretones would be marathon gold-medalists.
Hi Pattye,
We appreciate your kind words! We're glad that the Core One Pro is working well for you. If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
The hearing aids fit nicely in my small ear canals. They are virtually invisible, and for women, that's a plus.
Hi Beckie,
Thank you so much for your feedback! It’s great that the Core One Pro fits comfortably and are nearly invisible for you! If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
fit well and work well.
Hi Gladys,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Works
Hi John,
We appreciate your feedback! We're glad that the Core One Pro is working for you. If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I have paid $3,000 for IIC hearing aids that do not hold a candle to these. They are the only IIC hearing aids I have purchased that actually fit totally into my ear canal. They may not have all the High Tech phone apps and hype, but the have something else...They actually fit and work !!!!
Hi Rita,
Thank you so much for sharing your experience! We're really glad to hear that the Core One Pro hearing aids fit well and are working comfortably for you!
We also appreciate your honest feedback about the features. While we continue improving our technology, it means a lot to know that the fit and performance are making a real difference for you.
If you ever need any assistance or have questions, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
