Very quick service and Much Appreciated .Thank You Very Much. We will use them as needed.
Hi Willie,
Thank you so much for your feedback! If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I hear very well with my hearing aids. I love you really can’t see them, they are comfortable and very user friendly.”
Hi Sue,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Very good hearing aid with Bluetooth. Adjustable volume and envoirment background. Much better than expensive hearing aid.
Hi Eric,
We appreciate your feedback and kind words! If you ever need any assistance with your Beacon, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
these hearing aids are very comfortable, they stay where you put them, they are the smallest ones i have found, i like that they have four settings for different usages, i would recommend them to any one needing them.
Hi Tim,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
good product for the money- learning curve but easy.
Hi Eleanor,
We appreciate your kind words! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Ceretone Core One Pro are the smallest and most comfortable hearing aids I have ever had the pleasure of wearing. I would buy them again in an instant. Thank You Very Much.
Willie Gee
Hi,
Thank you so much for your kind words! We're thrilled to hear that the Core One Pro are comfortable and working so well for you. Your feedback really means a lot to us, and we’re so glad you’d choose them again. Wishing you continued great hearing!
If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
It works well
Hi Serhii,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
These hearing aids are very small and discreet in appearance. You’re able to set/adjust the volume from the case for each piece. These do a nice job of capturing sound and work well. Simple easy to follow directions are included for setup.
Very pleased with my purchase. They stay in my ear with no problem. I can definitely hear things I hadn’t been hearing before. I wish there was an easier way to adjust the volume other than using the case.
Hi Bonnie,
Thank you for sharing your experience! We’re glad to hear the Core One Pro is working well for you. We completely understand your concern, but unfortunately, the only way to control the hearing aids is through the device itself. We intentionally designed the Core One Pro this way so that people without smartphones can still use the hearing aids. We truly appreciate your understanding and thank you again for your support!
If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Much happier with these!! Smaller than original ones so they fit much better
Hi Roxanne,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Small ear canals...these are finally the comfortable ones!
Also use the smallest ear tips. Wonderful!
Hi Chiara,
Thank you for sharing your experience! We're glad the smallest ear tips are working well and that the Core One Pro hearing aids are finally comfortable for you. If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 8:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Finally I found best in ear hearing device
Hi Sanjay,
Thank you so much for your feedback! We're truly glad the Core One Pro is working for you! If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
THEY FIT GOOD
Hi Thomas,
We appreciate your feedback! If you ever need any assistance with your Core One, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Worked well from day one
Hi Michael,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Very pleased with the results. Can hear better, more volume
Hi Henry,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I tried another hearing aid and didn't think the sound was as good as these..I am happy with the core one pro hearing aids and the sound is good when listening to music in the car without having to have my husband turn up the volume..the sound quality is good! Just a suggestion for improvement I sure wish they could be used with an app also to adjust volume !
Hi Carol,
Thank you so much for your feedback! We're glad that you're satisfied with the sound quality of your Core One Pro.
We hear you regarding incorporating an application for adjustment. Just want to share, we intentionally designed the Core One Pro that way so people without smartphone could still use the hearing aid device. We appreciate your understanding.
If you ever need any assistance, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Very nice- but the Torch ones are honestly my fave . I love the tinnitus mode with the different volumes on both of them. Both great products !
Hi Char,
We appreciate your feedback! We're glad to hear you find the tinnitus masking effective. If you ever need any assistance with either your Torch or Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
I’m still getting used to them but so far they’re great the only issue I have and no fault of the aids themselves but they start itching in my earI think it’s the actual ear buds themselves I hope I’m not allergic to the ear buds because I love the size and quality so I am still wearing them in hopes that my itching irritation goes away
Hi Christina,
Thank you for sharing your experience, and we’re glad to hear you’re enjoying the size and sound quality of your Core One Pro so far. Mild itching or irritation can be common when you’re first getting used to new ear tips, especially during the adjustment period. We recommend taking short breaks between uses and trying different ear tip sizes to see which feels most comfortable. We appreciate your understanding and patience.
If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Love hearing aids but charging not so much. Do not understand why when finally white light says case is charged and I insert hearing aids all lights are glowing shortly thereafter all lights go out. Plus it would be nice when there are questions it would be nice to speak to someone that actually speaks American/english.
Hi Eleanor,
Thank you for your feedback. We understand how the charging lights can be confusing, so we’d like to clarify how the Core One Pro charging indicators work.
When the hearing aids are fully charged, the light indicator turns white. If you remove the hearing aids from the charging case, even briefly, and place them back in, the light will turn blue, then white, and after a few minutes, the lights will turn off. This is normal behavior and simply means the hearing aids are fully charged. The same process happens after using them for a few hours: once placed back in the charging case, the light turns blue to indicate charging, then white when fully charged, and eventually turns off. We hope this helps clarify the charging process.
Regarding customer support, you’re always welcome to call us at (866) 283-4262, Monday through Friday from 12 AM to 5 PM PST, and one agents will be happy to assist you with any questions or concerns. Thank you again, and we’re here to help whenever you need us.
I LIKE THE SIZE AND THE WAY YOU CAN SET IN CASE BEFORE PUTTING THEM IN YOUR EAR THEY ARE A GREAT BUY FOR THE PRICE
Hi Thomas,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
Hearing aids arrived timely. I used them out of the box and they were comfortable, and worked quite well.
Hi Russell,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
These hearing aids are as good as advertised. I like it when inserted it tells you which mode it is in.
Hi Douglas,
We appreciate your kind words! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
My husband has trouble finding the right hearing aid. When he brought yours he liked it.
Hi William,
Thank you so much for your feedback! If he ever need any assistance with his Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
They work great. Very comfy
Hi Luci,
We appreciate your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262
They are so tiny. I have not gotten used to them yet, but I'm sure it won't take long.
Hi Barbara,
Thank you so much for your feedback! If you ever need any assistance with your Core One Pro, our customer service team is here to help!
Monday - Friday, 12:00am - 5:00pm PST
email: support@ceretone.com
phone: (866)-283-4262