Try it at home.
Return if it's not for you.

CORE ONE PRO

Discreet hearing at

your fingertips.

CORE ONE PRO

Discreet hearing at

your fingertips.

OTC HEARING AIDS & CASE

Ear Tips (4 Pairs) + 3-Month Warranty Extension — Core One Pro Exclusive
$90.00 $0
Color: Beige

$523 Value. Now $299.

Designed by hearing experts
Designed by hearing experts
Natural true-to-life sound
Natural true-to-life sound
Clearer conversations, even in noise
Clearer conversations, even in noise
Discreet fit that blends in naturally
Discreet fit that blends in naturally

Comfort. Control. Connection.

The sound of connection with Core One Pro.
CORE ONE PRO

CORE ONE PRO

4.23 out of 5 522 Reviews
Powerful Hearing.
Practically Invisible.
Ceretone Core One Pro is a virtually invisible, ready-to-use OTC hearing aid designed for adults with mild to moderate hearing loss. It’s lightweight, ergonomic design delivers speech-focused sound, background-noise reduction and four listening modes without requiring an app or clinic visit. Each charge provides up to 20 hours of use, the portable charging case extends total battery life to 80 hours.
Discreet Size
Discreet Size
Comfort Fit Ear Tips
Comfort Fit Ear Tips
App-Free Control
App-Free Control
Natural Sound
Natural Sound
Discreet and Nearly Invisible
Discreet and Nearly Invisible
Enjoy a virtually invisible fit with comfort you can feel. Weighing just 1.2 grams, Core One Pro follows the natural contours of your ear canal for a secure, discreet fit. Its lightweight, ergonomic design makes for comfortable, everyday wear.
Enjoy the Sound of Connection
Enjoy the Sound of Connection
Feel closer to the conversation with voice detection and noise reduction. Bring speech into focus, while feedback cancellation helps minimize distracting whistles. Stay engaged in every moment with clear, natural sound.
App Free Control
App Free Control
Better hearing, adjusted by you. Use the charging case to change volume and choose from four listening programs to suit your surroundings. Simple, accessible controls make it easy to find your preferred settings without an app or smartphone.
Water and Dust Resistant
Water and Dust Resistant
Built to keep up with everyday life, Core One Pro features IP68 rated protection against dust and water. Resistance to sweat and light rain helps you move through your day with confidence.
80 Hours of Battery Life
80 Hours of Battery Life
Stay connected throughout your day with up to 20 hours of listening on a single charge. The portable charging case extends your total listening time to 80 hours, giving you convenient power at home and on the go.
Freedom to Look and Feel Like Yourself
Freedom to Look and Feel Like Yourself
Core One Pro fits discreetly inside your ear, leaving the space behind it comfortably free. Wear glasses, hats, and your favorite hairstyles without anything getting in the way.

What Our Customers Are Saying

Customer review video
Customer review video
Customer review video

Added Value,
Built Right In.

  • Core One Pro & Charging Case $299
  • Four (4) Pairs of Ear Tips $60Free
  • Three (3) Month Extended Warranty $49Free
  • Hearing Specialist Appointment $100Free
  • UPS Ground Shipping $15Free
  • Total: $523$299
After delivery, we will contact you to arrange your ear tip size selection and ship your ear tips separately. Ear tips are consumable and replacement frequency may vary by use.
100-Day
Risk Free Trial
100-Day
Risk Free Trial
100% Money-
Back Guarantee
100% Money-
Back Guarantee
Lifetime
Support
Lifetime
Support
Fast &
Free Shipping
Fast &
Free Shipping

More Ways To Pay

Afterpay 4 interest-free payments of $74.75
Delivered in 2-7 days.
HSA/FSA eligible
Core One Pro (Invisible-In-Canal)

Designed by
Hearing Experts

Core One Pro combines advance technology with a discreet, comfortable design. Every detail is thoughtfully engineered to deliver natural true-to-life sound and dependable performance throughout your day.

Premium Sound
Processing Mic

The Core One Pro’s receiving microphone captures the sounds around you with clarity and precision. Its discreet placement supports a natural listening experience while keeping the hearing aid virtually unnoticeable.

Intricon®
Chipset

Prescription-grade sound, now available over the counter. Powered by an Intricon® chipset, Core One Pro delivers sophisticated sound processing for clearer, more natural listening.

Knowles®
Hi-Fi Speaker

Engineered for human voice clarity, the Knowles® Hi-Fi Speaker delivers crisp, natural sound for clearer conversations. Its compact design provides rich detail without compromising the Core One Pro’s discreet fit.

IP68-Certified
Protection

Professional grade resistance to light rain, sweat, and dust. IP68-certified protection helps keep Core One Pro performing reliably throughout everyday activities.

Medical Grade
Silicone Eartips

Medical grade silicone eartips provide a soft, comfortable fit for extended wear. Designed to sit securely in the ear, they help support consistent sound performance throughout the day.
Core One Pro exploded view

Try it risk-free. 100-Day
money back guarantee.

Compare the difference.
Hear the advantage.

Core One Pro
Other Brands
Core One Pro
Other Brands
Hearing Aid Style
Hearing Aid Style Nearly Invisible-In-Canal
Hearing Aid Style In-The-Ear
Listening Programs
Listening Programs 4
Listening Programs 2-3
IP68 Certified
IP68 Certified Yes
IP68 Certified No IP Rating Stated
Weight
Weight 1.2 grams
Weight 2.8-3 grams
Risk-Free Trial
Risk-Free Trial 100 days
Risk-Free Trial 45 days or not stated
Replace vs. Rebuy
Replace vs. Rebuy Replaceable pieces
Replace vs. Rebuy Rebuy a new set

Inspired by love.
Created by experts.

The Ceretone Brand Story

The Ceretone Brand Story

In 2009, a brother and sister team set out to help their father after significant hearing loss began disconnecting him from everyday life. Working alongside hearing experts, they developed a solution designed to restore clarity, comfort, and connection. That personal journey sparked a larger mission: to make effective hearing care accessible to all.

Based in Southern California under the Audicon Corporation, Ceretone delivers advanced, patent-protected technology at an approachable price. What began with one father now helps people everywhere reconnect to life's most meaningful moments.

Where Expert Engineering
Meets Superior Manufacturing.

Based in California
Designed by Hearing Experts
130+ Patent Designs

Designed to Disappear.
Built to Stand Out.

Our award-winning approach brings together thoughtful design and meaningful innovation.

What's In The Box?

2 Hearing Aids
2 Hearing Aids
Core One Pro with "S" Ear Tips (Pre-installed)
1 Portable Charging Case
1 Portable Charging Case
Charging case provides up to 80 hours of power.
3 Pairs (6ct) Flower Tips
3 Pairs (6ct) Flower Tips
Sizes (L, M, XS)
4 Pairs (8ct) DomeTips
4 Pairs (8ct) DomeTips
Sizes (L, M, S, XS)
1 Cleaning Tool
1 Cleaning Tool
Keep your hearing aids clean and performing reliably.
1 USB-C Charging Cable
1 USB-C Charging Cable
Fast, convenient charging wherever you go.
1 Regulatory Manual
1 Regulatory Manual
Essential safety, compliance, and usage information.
1 Quick Start Guide
1 Quick Start Guide
Make setup simple, clear, and effortless.

Try it risk-free. 100-Day
money back guarantee.

Four Programs To
Hear Life More Clearly

Balanced sound for everyday conversations, at home,
in the office, and more.
Four Programs To Hear Life More Clearly
Four Programs To Hear Life More Clearly
Four Programs To Hear Life More Clearly
Four Programs To Hear Life More Clearly

Waiting to treat hearing
loss has a cost

Waiting to treat hearing loss has a cost
Treating hearing loss slowed cognitive decline by 48%.*
Supports Cognitive Health
Keeps the brain engaged with speech, sound, and conversation.
Maintains Social Connection
Makes it easier to participate with family, friends, and community
Promotes Emotional Well-Being
Supports confidence and helps reduce communication frustration
Improves Everyday Awareness
Helps important voices, alerts, and environmental sounds stand out.
Helps Preserve Independence
Supports clearer communication across everyday routines.

*In a NIH-supported ACHIEVE study, hearing intervention slowed the loss of thinking and memory abilities by 48% over three years among older adults at increased risk for cognitive decline. Read more. Hearing aids do not cure hearing loss or guarantee prevention of cognitive decline or other health conditions.

Adjusting To Your Device

Adjusting to new hearing aids can take one to three months. Have patience and practice consistently. With time, you'll notice an improvement in your overall hearing experience.
Week 1
Week 1
Wear Your Hearing Aids 1-2 Hours Per Day.
Focus on listening and familiarizing yourself with a variety of sounds within the comfort of your home.
Week 2
Week 2
Wear Your Hearing Aids 3-4 Hours Per Day.
Venture into quiet public places, actively listen, and try to interact with other people.
Week 3
Week 3
Wear Your Hearing Aids 4-5 Hours Per Day.
Enter noisy public environments. Engage in conversations and continue practicing active listening.
Week 4
Week 4
Wear Your Hearing Aids 6+ Hours Per Day.
Embrace your newfound hearing abilities! Just remember to take breaks if your ears need them.

AN HONEST CHECK

Is Core One Pro Right For You?

Hearing is personal. Here is exactly who this device serves best and where we will point you if it's not the one.

A great fit if…

  • You have perceived mild to moderate hearing loss
  • You want a discreet, nearly invisible in-canal fit
  • You would rather skip apps and pairing: every control is on the device
  • You mostly want clearer conversations, TV, and everyday sounds
  • You can give your ears 2 to 4 weeks to adjust, with our support team guiding you

A better match elsewhere if…

You want Bluetooth streaming, app control, or self-fitting

Meet Beacon, our app-enabled model

Your hearing loss is severe or profound

OTC hearing aids will not be enough. A licensed audiologist will serve you better.

Get a free referral to a local audiologist

You are replacing one lost or damaged aid

Order a single Core One replacement
Still unsure? Every order includes a 100-day risk-free trial and free fit support: (866) 283-4262

Our Trusted Partners
in Better Hearing

Try it risk-free. 100-Day
money back guarantee.

  • The hearing aids are practically unnoticeable. They provide a clear sound.
  • The sound is clear in restaurants and in crowded rooms.
  • I can hear sounds I haven't heard in years.
  • 5 stars: 328 (63%)
  • 4 stars: 74 (14%)
  • 3 stars: 59 (11%)
  • 2 stars: 33 (6%)
  • 1 star: 28 (5%)
Some of the reviews shown are from related products the merchant grouped with this one.
C
Christopher D.
not liking them

not liking them don't feel like they help seems I hear better with them off, May work for other people but not me

S
Skye R.
Love this product!!

This product was definitely needed. They connected so easy and I love its features. Seems to be very reliable and easy to maintain. I'm so happy to have them.

Hi Skye,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

P
Paul A.
Superior quality hearing aids

I have lots to sat about these wonderful hearing aids! First, they are very discreet and feel comfortable. The design is very sleek. Battery holds charge good and instructions are very easy to understand! They offer wind noise control which is a good plus! Highly recommend, high quality hearing aids with easy maintenance.

Hi Paul,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

S
Suzanne A.
These are great!

I have been losing my hearing slowly due to Tinitus. I have never bought myself a pair of hearing aids so these came at the perfect time. These are so comfortable, you can't even notice them when they are in my ears. You plug them in to charge so no batteries! They took a bit to get use to only because I wasn't use to actually hearing good for awhile. I put them in at work and they last all day. Download the Ap and you can control the volume on your phone. These are really nice! I'm impressed.

Hi Suzanne,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

T
Tiffany F.
Listening

Very good clarity, connectivity was very easy, great performance so far, can't tell it's even there so comfort is great and we're satisfied we are.

Hi Tiffany,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

T
Tiffany H.
Easy to wear

Makes clear crisp sound according to my dad, whom I claimed these for! Easy to insert and pretty comfortable! What a great claim at that price point! Mostly user friendly for an old guy!

Hi Tiffany,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

M
Mayank K.
Big difference in a small, simple design.

I purchased the Ceretone OTC Hearing Aids for my grandma, and they've made a noticeable difference in her daily life. The setup was incredibly simple right out of the box, which was important since we wanted something straightforward and easy to manage. The compact design fits comfortably in her ear and looks discreet, so she feels confident wearing them all day. Sound quality is clear and natural, especially for conversations at home. The rechargeable case is convenient and easy for her to handle, making daily charging simple. The battery life is impressive overall 5 star experience.

Hi Mayank,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

A
April S.
Life changing aids

My husband has been having problems hearing well for years especially in his left ear. He is always turning up the tv, telling everyone he didn't hear someone the first time so you have to repeat as well as being in places where there are lots of people or so many sounds he has had a hard time being able to hear people in which he just feels overwhelmed. Since using these hearing aids from Ceretone they have really made a difference. He feels more confident being able to hear in loud settings without the distractions, the tv is not being turned up loud any longer and he is responding back the first time when you talk to him or ask him a question. He says these are very comfortable to wear and are not noticeable which he likes. They come in a nice case in which you charge. It also comes with different size ear pieces depending on the size of you ear canal so the kit really does include everything. Overall these are life changing and fantastic but the reason I have it 4 stars is because he is always complaining about the echo it gives off in his ear. He says that he's getting used to it but that it's bothersome but not a deal breaker.

Hi April,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

M
Monica M.
Very easy to use and they work very well

I've been married to my husband for over a decade and we've been together even longer. He was born almost completely deaf because of complications during childbirth and slowly he is losing what little herring he does have, and 1 day will be completely deaf to where his hearing aids will no longer help him. I've never really understood his struggle, even though I've tried. That is until recently, because I have lost about 70% of the hearing in my left ear due to an injury to my eardrum. The injury can be possibly repaired with specialized surgery, but unfortunately, because of some other health issues that I have to deal with first I have to just live with this until then. Just losing that little bit of my hearing has had a huge effect on me and my way of life, and it has helped me to really gain a better understanding of what my husband and others go through who experience hearing loss. When I got this, right out of the gate, I could not believe how nice these are. The charging case is so cool. The hearing aids themselves are so very tiny. I won't lie at first I was nervous about putting something so small into my ear, but they really don't go that far in at all like I thought they would. One thing I will say is that it's very important to try the different sized ear tips to find which 1 gives you the best fit, because it does make all the difference in the world. If tou don't have one with a good fit, It definitely increases feedback noise and it just doesn't work as well overall. I was also worried that voices may have a bit of a robotic sound that's not true at all either. I like the different modes, but most of the time I am in Normal mode. I do at times get a very bad ringing in my ears, and so the tinnitus mode really does help with that. It makes it so it's not so overwhelming. Before., there were times where the ringing would be so loud that I couldn't concentrate and this has really helped me with that. It is very easy to switch between the modes when I need to. It has a really good charge. It holds its charge all day and I charge it at night while I sleep. So I never have an issue It has made a really big impact on my day to day life. My kids love that I no longer saying "what" a hundred times a day when they're trying to talk to me because I didn't hear them.

Hi Monica,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

A
Angela M.
Easy and comfortable

I recently tried the Ceretone Core One Pro and was impressed with the quality of the sound. They are easy to use and set up easily. The sound quality is great for an over the counter option. The battery lasts quite a while on one charge. Easy to use and comfortable to wear.

Hi Angela,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

J
Jessica L.
Super convenient and neat

Easy to use, easy to control, type c charger. They almost remind me of air pods. I did get some feedback when I was putting them in. I could hear everything even louder than usual, so I am glad that my grandpa will have them now and be able to hear us better instead of ignoring us bc he cant hear us lol

Hi Jessica,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

M
Mary D.
Very good hearing aids!

The Ceretone Core One Pro (in-ear-canal)hearing aid is an upgrade product designed for hearing-impaired users who prioritize convenience and discreetness,Its discreet design is compact ,almost completely hidden behind the ear,greatly reducing the embarrassment and psychological burden associated with wearing hearing aids.no completed app operation,which are often friendly for older users,exclusive tinnitus masks mode,charged case control very easy for older users,my father to easily master it himself ,only one drawback is the unresponsive tap control: function of adjusting the volume by tapping behind the ear is not always very sensitive in actual use.

Hi Mary,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

R
Rafael M.
Very good price point...

I have low to moderate hearing loss and these hearing aids are comfortable and help with hearing. The aids charge fairly quickly and last all day. The volume is ready to adjust in the charger case and they are easy to maintain. The price point for these hearing aids is exceptional compared to Costco or Sam's. I like them....

Hi Rafael,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

K
Krystal A.
Hearing hero.

These were such a lifesaver for my mom. They come with sizable ear addins to that you can adjust the fit in the ear. They are so delicate looking that you'd never be able to tell they are hearing aids. My mom said that she can now hear so much better and feels confident when out in public.

Hi Krystal,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

G
GlenR
Dog

Just got them and take a little to get use to but they work . Except for my dog how rate one ant the picture is what is left. I was wearing them sworn when something got the buzzing , so I took that one out and put it down . Guess I was good as doge found it and the picture is what is left after that. Now looking to see how to get one leg side to replace it. Would like one that is a little louder if they make them . I wear oticon, over the ear but thes are better as you don’t see them and you don’t even know they are there

Hi Glen,


We’re sorry to hear about your experience, but we truly appreciate sharing it with us. We see that one of our agents respond to your email. We'll let the agent continue working with you until your case is fully resolved. Thank you!

T
Tiffany H.
Love it

A solid listening experience with clear sound quality and good noise isolation due to their snug fit in the ear canal. They are lightweight and comfortable for extended use, making them suitable for daily activities like commuting or workouts. The build feels durable.

Hi Tiffany,

Thank you for sharing your experience and kind words!

If you ever need any assistance, we are here to help!
Monday - Friday, 12:00am - 5:00pm PST email: support@ceretone.com
phone: (866)-283-4262

Got Questions? We’ve Got Answers!

1. Connectivity & Controls

Does the Core One Pro have bluetooth, and app, or phone streaming?

No, and that's by design. To make Core One Pro one of the smallest hearing aids possible, we kept it simple: no Bluetooth, no app, no pairing. Everything is controlled right on the device and its charging case. That means nothing to set up and no phone required, just put them in and go.

If Bluetooth streaming and app control matter to you, check out Beacon, our behind-the-ear model with both.

How do I adjust the volume?

Volume is adjusted on the charging case, not on the hearing aids themselves. Place them in the case, press the side button, and the case display shows the level as you change it. Each ear is set to its own level, so you can match the volume to each ear's needs.

There are no tiny buttons to fumble with on the aids, that's the trade-off for a device this small that sits this deep in your ear canal.

How do I switch between the listening programs?

Two ways. With the aids in your ears, tap twice using a flat, whole-hand tap over your ear, not a fingertip tap on the device itself. A light finger tap usually won't register. Or place them in the charging case and press and hold the side button for 3 to 5 seconds.

2. Fit, Size & Comfort

Will they fit my ear canal? Mine are very small.

Core One Pro sits inside the ear canal (an invisible-in-canal design) and comes with soft eartips in multiple sizes, so most people find a comfortable fit, including many with smaller canals. Each aid measures about 1/4 inch across and under 3/4 inch long (7.1 mm by 17.2 mm) and weighs 1.2 grams, with a curved shape that follows the natural curve of the ear canal.

Start with the medium eartip and move up or down until the fit is snug and whistle-free. A tip that's too small is the usual reason an aid works loose or whistles. If the fit feels off, try rotating the aid slightly as you insert it; ear canals curve in different ways, and a small change in angle often makes the difference.

We won't promise a fit we can't guarantee. Ear canals genuinely differ, and we can't see yours. That's exactly why the home trial exists. Give yourself a few days of short wearing sessions before judging; some initial awareness of the device is normal and fades. If it truly doesn't fit, our 100-day return policy has you covered: send it back for a full refund.

If your canals are very small, Beacon is worth a look. It's our behind-the-ear model, so the electronics sit outside the ear and only a slim tip enters the canal.

What ear tips come in the box, how do I change them, and where do I buy more?

Every set ships with a range of ear tip sizes, made from soft, medical-grade silicone that's gentle on skin. Start with medium and change sizes until the seal feels snug.

To change a tip, pull the old one straight off, then push the new one on until it seats fully; you'll feel a small click. If a tip won't seat, our support team will walk you through it or send a replacement.

Replace your tips about once a month, or sooner if they turn stiff, brittle, or discolored. The aids themselves last for years; only the tips are disposable. Replacement sets are available in the Accessories section of our store.

How small are they exactly, and will people see them?

Each aid measures about 1/4 inch across and under 3/4 inch long (7.1 mm by 17.2 mm). It's an invisible-in-canal design that sits inside the ear canal, with an angled tip for a better seat and more natural sound direction.

Nothing sits behind your ear, so glasses, masks, hats, and earrings are all unaffected.

In most ears they're very hard to spot, though how much shows depends on the shape of your canal and the tip size you settle on. And if you don't like how they sit, you have 100 days to return them.

3. Sound, Battery & Care

Are they rechargeable, or do I need to buy batteries?

Fully rechargeable, no batteries to buy, ever. The aids run up to 20 hours on a single charge, and a full charge takes about 2 hours. The case carries its own power, so it recharges them three times over before it needs an outlet: around 80 hours of use away from a plug. The case charges via USB-C.

Everything is rechargeable. There are no tiny batteries to buy or fiddle with, ever. Just charge the aids for at least 2 hours before first use, then drop them in the case whenever you're not wearing them.

Will they cut background noise and make speech clearer?

Yes. Clarity, not just volume, is the whole point, and it's what people tell us they were missing.

Core One Pro has four preset programs for different environments, noise reduction, and wind-noise reduction for outdoors. Switching to the right program for the room does more for understanding speech than turning the volume up, which usually just makes the background louder too.

An honest note: no hearing aid, at any price, makes all background noise disappear. A loud restaurant is the hardest test there is, and it will still take some effort. What the right program does is tilt the balance toward the voice in front of you, and that difference grows over your first few weeks as your brain re-learns how to focus on speech.

Will they whistle or squeal?

Whistling almost always means the aid is not fully seated, or the ear tip is too small. Push the aid in until it sits snugly, and go up one tip size if it continues.

A few other fixes: lower the volume a step, since high volume can trigger feedback, and make sure nothing is blocking the microphone. Some whistling is normal and harmless — cupping a hand near your ear, hugging someone, or holding a phone flat against the ear can all set it off briefly, and it stops as soon as you move away.

Do not wear them under a Bluetooth headset; the two sets of microphones interfere.

Do they need wax guards or filters, and how do I clean them?

No separate wax guards or filters to buy or swap. The soft ear tip is what protects the sound outlet, which is one more reason to replace tips about once a month.

Daily cleaning takes under a minute with the included brush. Store the aids in the charging case overnight, which keeps them clean, dry, and charged in one habit.

If sound ever gets weak or muffled, a waxed-up tip is the most common cause. Give everything a quick brush and swap the tip before assuming anything is wrong with the aid.

What should I expect in the first few weeks?

Honestly? The first days can feel strange, and that's normal. Your own voice may sound odd, ordinary sounds like the fridge hum or your footsteps may seem loud, and voices can have a sharp or tinny edge. None of that means something is wrong. Your brain has been living with quieter sound for years, and it needs a few weeks to re-learn what to focus on and what to tune out.

Here's the rhythm most people follow. After you order, book a free call with our Care Team to plan your first weeks and get fit tips ready for day one. Then start with a few hours a day in quiet places, like home with the TV or a one-on-one conversation. Add hours and busier settings each week. By week two or three, the strangeness fades and sounds start feeling like yours again. By week three or four, most people stop thinking about the aids at all.

The one mistake to avoid: judging them in the first week. That early sharpness is your brain adjusting, not the sound you'll live with. It's exactly why we give you 100 days instead of 30; there's no rush, and the payoff is worth the patience.

4. Buying, Trial & Warranty

What if they are not for me? What is the return window?

Try them at home, risk-free. If they're not right, return them within the 100-day trial window for a full refund, and we cover return shipping. This applies to Ceretone hearing aids bought directly from our official website.

One tip before you decide: give your ears 4 to 6 weeks of regular wear. Your brain needs time to relearn sounds it hasn't heard in a while, and voices that seem sharp or tinny in week one usually settle into natural by week three or four.

Can I use FSA or HSA funds, or will insurance cover them?

Yes to FSA and HSA. Hearing aids are an eligible expense, and you'll see the payment option at checkout.

Insurance is different. We don't bill insurance directly, and original Medicare doesn't cover over-the-counter hearing aids. That said, some customers have been reimbursed through their specific plan, so it's worth a call to yours. We'll gladly provide an itemized receipt for any claim you want to make.

How fast is shipping, and how do I track my order?

Orders placed before 1 pm PT ship the same day (in rare cases, the next business day); after that, they ship the next business day.
Everything is in stock in our California warehouse, and delivery takes 2 to 7 days. You'll get a tracking link by email as soon as your order leaves us.

What warranty and support do I get, and how long will they last?

Core One Pro comes with a 12-month warranty covering manufacturing defects. If a device fails under normal use, we repair or replace it; most hardware issues are resolved with a straight replacement, no lengthy back-and-forth.

Support doesn't end when the warranty does. Our hearing support team is available for the life of your device, whether that's a fit question in week one or a troubleshooting call in year three. Email and phone details are on our contact page.

With basic care, the aids are built to last for years. The one thing that affects lifespan most: replace the ear tips monthly so wax doesn't work into the sound outlet.

Can I buy just one hearing aid for one ear?

Core One Pro is sold as a pair. The price you see covers both the left and right aids plus the charging case.

You can absolutely wear just one if only one ear needs help; nothing about the device requires you to use both. We do generally suggest wearing both where it makes sense, because two ears give you a more balanced, natural sound and make it easier to tell where a sound is coming from.

If you ever lose or damage a single aid, you don't have to buy a whole new set. We offer single left or right replacement units on this page for existing customers, since you already have the charging case.

Do you offer financing or a payment plan?

Yes, Shop Pay Installments, powered by Affirm, lets you split the cost into smaller payments instead of paying all at once. You will see the option at checkout.

Can I buy these as a gift for a parent or spouse?

Absolutely, and many customers do. If someone you love keeps turning the TV up or asking people to repeat themselves, Core One Pro makes a genuinely life-changing gift.

One tip for gifting hearing aids well: the gift works best when they're part of it. The first weeks take a little patience while the ears adjust, and gentle encouragement from you does more than the device alone.

The 100-day trial covers gifts too, so if it isn't right for them, it comes back for a full refund. No pressure on them, no risk for you.

5. Hearing Loss & Suitability

What level of hearing loss is Core One Pro for? Will it work for severe loss?

Core One Pro is designed for mild to moderate hearing loss, roughly the 26 to 55 dB range, with up to 28.7 dB of gain. Common signs you're in that range: the TV is louder than everyone else likes, you often ask people to repeat themselves, or you lose the thread in a busy restaurant.

If your loss is severe or profound, an OTC hearing aid won't give you enough power. Signs of that: you struggle to hear even loud speech, or conversation is hard even in quiet rooms. In that case, you'll need prescription hearing aids fitted by a professional. Our partners at ZipHearing can help you find a local provider.

If you have sudden hearing loss, pain, or drainage in your ear, please see a doctor first.

Are these real hearing aids or just sound amplifiers? Are they cleared by the FDA?

They're real hearing aids. An over-the-counter hearing aid is an FDA-regulated medical device with defined output and safety limits, built to compensate for hearing loss. A personal sound amplifier (PSAP) is a consumer gadget that simply makes everything louder; it isn't a medical device and isn't regulated as a hearing aid at all.

Ceretone makes only hearing aids, never amplifiers. We're registered with the FDA, and Core One Pro is listed as an OTC hearing aid that meets the FDA's requirements for the category.

A quick note on wording: the FDA doesn't "approve" hearing aids, and clearance 510(K) is only required for devices with self-fitting software. Core One Pro uses four preset programs instead, so no clearance is needed; it simply has to meet the FDA's OTC hearing aid standards, and it does.

No prescription or clinic appointment needed to buy one. That's exactly what the over-the-counter category was created for.

Do I need a prescription or a hearing test? Can they be programmed to my audiogram?

No prescription, no hearing test, no clinic appointment.

Core One Pro is an over-the-counter device for adults with perceived mild to moderate hearing loss, so you can start at home today. You get four preset programs for different environments plus volume control, which covers most everyday listening at this level of loss.

Core One Pro itself can't be programmed to your audiogram. If you want a device that adapts to your personal hearing profile, check out Beacon, our behind-the-ear model with self-fitting features (FDA 510(k) cleared). It runs an in-app hearing check and tunes itself to your results.

HAVE A QUESTION?

Still have questions? We're here to help. Send us a message and our hearing support team will get back to you.